Returns & Refunds Policy

At SAMYAK MART, we strive to ensure the highest quality for our food products; however, if you receive a damaged or incorrect item, you may request a return within 48 hours of delivery. Due to the perishable nature of our goods, we can only accept returns for items that remain in their original, unopened packaging.

1

Initiate a Request

Contact our customer support team via email or phone within 48 hours of receiving your order to report any issues.

2

Provide Proof

Submit clear photographs of the damaged or incorrect food items along with your digital order receipt for verification.

3

Verification Process

Our quality assurance team will review your claim within 24-48 hours to confirm the eligibility for a return or replacement.

4

Refund or Replacement

Once approved, we will either dispatch a fresh replacement or process a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing